92pak3 Privacy
Policy

This Privacy Policy ("Policy") is published by 92pak3 ("92pak3", "we", "us", "our") and applies to all personal data collected, stored, processed, and used in connection with the 92pak3 online gaming platform and all associated services accessible via 92pak3.net.

This Policy is intended to inform you — whether you are a registered player, a prospective player, or a casual visitor to our website — about the types of personal data we collect, the purposes for which we use it, the parties with whom we may share it, and the rights you hold with respect to your own data.

By accessing or using any part of the 92pak3 platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described herein. If you do not agree, you must discontinue use of the platform immediately.

This Policy should be read together with the Terms & Conditions, which govern your use of the 92pak3 platform more broadly. In the event of any inconsistency between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.

92pak3 collects only the personal data that is necessary for the delivery of our services and the fulfilment of our regulatory obligations. The categories of data we collect are set out in the table below:

We do not collect sensitive special-category data such as racial or ethnic origin, religious beliefs, health data, or political opinions unless this is strictly required by regulatory authorities under applicable anti-money laundering laws.

92pak3 collects personal data through the following means:

• Direct Submission: When you complete our registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or update your account profile, you provide data directly to us.
• Automated Technical Collection: When you browse or use the 92pak3 platform, we automatically collect technical and usage data via server logs, session tracking, and browser APIs. This includes your IP address, device fingerprint, and behavioural patterns within the platform.
• Cookies and Similar Technologies: We use cookies, web beacons, and local storage technologies to recognise returning users, maintain session state, and gather analytics data. See Section 8 for full details on our cookie usage.
• Third-Party Verification Services: When you submit identity documents for KYC, we may share those documents with licensed third-party identity verification providers who return a verification result to us. These providers operate under strict data processing agreements.
• Payment Processors: When you complete a deposit or withdrawal using JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or Raast, our payment processor partners may share transaction confirmation data with us to update your account balance.

92pak3 processes your personal data only where we have a lawful basis to do so. The purposes for which we process your data, and the corresponding legal basis for each, are set out below:

• Contract Performance: Processing your registration, managing your account, facilitating deposits and withdrawals, and delivering gaming services. This is necessary to perform the contract between you and 92pak3.
• Legal Obligation: Conducting KYC identity and age verification, complying with anti-money laundering (AML) obligations, responding to lawful regulatory requests, and maintaining mandatory transaction records. We are legally required to perform these activities under our gaming licence.
• Legitimate Interests: Preventing fraud and abuse, ensuring platform security, conducting internal analytics to improve our services, and detecting prohibited conduct. We have determined that these interests are not overridden by your data protection rights.
• Consent: Sending you marketing communications about promotions, new games, PSL betting offers, and VIP programme updates. You may withdraw this consent at any time through your account settings or by contacting support.

92pak3 does not sell, rent, or trade your personal data to any third party for commercial purposes. Your personal data may be shared with third parties only in the following limited circumstances:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and Raast receive only the minimum financial data necessary to process your transaction. These processors operate under their own privacy policies and applicable Pakistani financial regulations.
• Identity Verification Providers: Licensed KYC and AML screening services receive copies of your identity documents and return a verification result. They are contractually prohibited from retaining or using your documents for any other purpose.
• Game Content Providers: Where games on the 92pak3 platform are supplied by third-party software studios, those studios may receive anonymised player session data for the purposes of game performance analytics. No personally identifiable information is shared with game studios.
• Regulatory Authorities: 92pak3 is required to cooperate with its licensing authority, financial intelligence units, and law enforcement agencies when legally compelled to do so. Such disclosures are made strictly in accordance with applicable law.
• Corporate Transactions: In the event of a merger, acquisition, or sale of all or part of the 92pak3 business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections and advance notice to affected players.

92pak3 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention period required by law or our licensing obligations. The key retention periods we apply are:

• Account Data: Retained for the duration of your account and for 5 years following account closure, in compliance with international gaming licence requirements.
• KYC Documents: Retained for a minimum of 5 years from the date of verification, as required under anti-money laundering regulations applicable to our licensing jurisdiction.
• Transaction Records: Retained for 5 years from the date of each transaction, to support audit obligations and dispute resolution.
• Support Communications: Retained for 2 years from the date of the communication, to support quality assurance and complaint resolution.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever comes first.
• Technical & Usage Data: Aggregated and anonymised after 12 months. Raw IP log data is deleted after 90 days.

Upon the expiry of the applicable retention period, your data will be securely deleted or anonymised in such a manner that it can no longer be associated with you as an individual.

92pak3 implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• AES-256 encryption for all personal and financial data stored in our databases at rest.
• Role-based access controls ensuring that only authorised personnel can access personal data, and only to the extent necessary for their role.
• Regular third-party penetration testing and security audits conducted by accredited cybersecurity firms.
• Multi-factor authentication for all administrative access to systems containing personal data.
• Comprehensive data breach detection, response, and notification procedures.

While 92pak3 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying 92pak3 immediately if you suspect any unauthorised access to your account.

92pak3 uses cookies and similar technologies (including web beacons, pixels, and local storage) to operate the platform effectively, improve user experience, and gather analytics data. The types of cookies we use are described below:

• Strictly Necessary Cookies: These are essential for the platform to function. They enable session management, login state, security controls, and the shopping cart for deposits. These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: These help us understand how players interact with the platform — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is used in aggregate and anonymised form to improve the platform.
• Functional Cookies: These remember your preferences such as language settings, display preferences, and responsible gaming tool configurations, so you do not have to reset them on every visit.

You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent certain core features of the 92pak3 platform from functioning correctly. 92pak3 does not use third-party advertising or tracking cookies.

Subject to applicable law and our regulatory obligations, you have the following rights with respect to your personal data held by 92pak3:

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will provide this in a structured, machine-readable format within 30 days of your request.
• Right to Rectification: If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it.
• Right to Erasure: You may request that we delete your personal data where there is no compelling reason for us to continue processing it. This right is subject to our legal and regulatory retention obligations.
• Right to Restriction: You may request that we suspend processing of your personal data in certain circumstances, such as while we investigate a disputed accuracy claim.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so you can transfer it to another service provider.
• Right to Object: You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact our Data Protection Team at [email protected] with "Data Subject Request" in the subject line. We will respond to all requests within 30 days. Where verification is required to protect your privacy, we may ask you to provide proof of identity before fulfilling your request.

The 92pak3 platform is strictly intended for individuals aged 21 and above. We do not knowingly collect, process, or retain personal data from anyone under the age of 21.

If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will:

• Immediately suspend the account in question.
• Delete all personal data related to that account from our systems.
• Forfeit any account balance, as transactions conducted by a minor are void under our Terms & Conditions.
• Report the matter to our licensing authority where required by regulation.

If you are a parent or guardian and believe that your child has provided personal data to 92pak3, please contact us immediately at [email protected] with full details so we can investigate and take appropriate action.

92pak3 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, regulatory requirements, or operational needs. Any changes will be published on this page with an updated "Last Updated" date.

Where material changes are made that affect your rights or the way in which we process your data, we will make reasonable efforts to notify you via email or through a prominent notice on the platform. However, it is your responsibility to review this Policy periodically to stay informed of any updates.

Continued use of the 92pak3 platform after any changes to this Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and may request account closure and data deletion, subject to our retention obligations.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way in which 92pak3 processes your personal data, please contact our Data Protection Team using the following methods:

• Email: [email protected] (Subject: "Privacy Inquiry")
• Live Chat: Available 24/7 through the 92pak3 platform — select "Privacy & Data" as your inquiry category.
• Response Time: We aim to respond to all privacy-related inquiries within 48 hours, and to complete formal data subject requests within 30 days.

For formal data subject requests (access, rectification, erasure, etc.), please provide your full name, registered email address, and CNIC number (or passport number if you registered using a passport) to enable us to verify your identity and locate your records.